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How a bot named Dolores Landingham transformed 18F’s onboarding
December 15, 2015
onOver the past few months, we’ve released several products — including checklists, a handbook, and classes — to help new hires orient themselves to 18F. By far the most successful onboarding item we’ve released is a Slack bot that sends scheduled messages to new hires so that they don’t experience information overload during their first week.
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How we test 18f.gsa.gov
December 11, 2015
onAs our blog got more complicated, we started making mistakes that were hard to catch before publishing. So we came up with a way to catch many of those errors, before they end up in your browser.
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An open source government is a faster, more efficient government
December 9, 2015
onRegulation 479 is the first Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) regulation on the eRegulations platform. This collaboration is an excellent example of how open source development helps 18F deliver valuable services to our clients and the American public.
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Learning how to build a better “front door” for the federal government
December 8, 2015
onOver the last several months, staff from General Service Administration’s USAGov and 18F teams have been talking to Americans around the country about the good, the bad, and the ugly of interacting with their federal government. The goal of the research is to gain a better understanding of how we can build a better “front door” to the federal government by building new digital services and enhancing existing ones.
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Using emoji for knowledge sharing
December 8, 2015
onOur coworkers are very, very good at documenting the things they learn in Slack, our chat program, because it’s part of their daily workflow. So I tried an experiment: I asked my 18F coworkers to tag messages that every new 18F employee should know with the :evergreen_tree: emoji.
18F Blog
Delivering civic technology
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